INF3720
Human-Computer Interaction II

Interaction Design: beyond human-computer interaction

(5th edition)

by Helen Sharp, Jennifer Preece, Yvonne Rogers

1. What is Interaction Design?
1.1. Introduction
1.2. Good and Poor Design
1.3. What Is Interaction Design?
1.4. The User Experience
1.5. Understanding Users
1.6. Accessibility and Inclusiveness
1.7. Usability and User Experience Goals
1.8. Interview with Harry Brignull
2. The Process of Interaction Design
2.1. Introduction
2.2. What Is Involved in Interaction Design?
2.3. Some Practical Issues
3. Conceptualizing Interaction
3.1. Introduction
3.2. Conceptualizing Interaction
3.3. Conceptual Models
3.4. Interface Metaphors
3.5. Interaction Types
3.6. Paradigms, Visions, Theories, Models, and Frameworks
3.7. Interview with Albrecht Schmidt
4. Cognitive Aspects
4.1. Introduction
4.2. What Is Cognition?
4.3. Cognitive Frameworks
5. Social Interaction
5.1. Introduction
5.2. Being Social
5.3. Face-to-Face Conversations
5.4. Remote Conversations
5.5. Co-presence
5.6. Social Engagement
6. Emotional Interaction
6.1. Introduction
6.2. Emotions and the User Experience
6.3. Expressive Interfaces and Emotional Design
6.4. Annoying Interfaces
6.5. Affective Computing and Emotional AI
6.6. Persuasive Technologies and Behavioral Change
6.7. Anthropomorphism
7. Interfaces
7.1. Introduction
7.2. Interface Types
7.3. Natural User Interfaces and Beyond
7.4. Which Interface?
7.5. Interview with Leah Buechley
8. Data Gathering
8.1. Introduction
8.2. Five Key Issues
8.3. Data Recording
8.4. Interviews
8.5. Questionnaires
8.6. Observation
8.7. Choosing and Combining Techniques
9. Data Analysis, Interpretation, and Presentation
9.1. Introduction
9.2. Quantitative and Qualitative
9.3. Basic Quantitative Analysis
9.4. Basic Qualitative Analysis
9.5. Which Kind of Analytic Framework to Use?
9.6. Tools to Support Data Analysis
9.7. Interpreting and Presenting the Findings
10. Data at Scale
10.1. Introduction
10.2. Approaches to Collecting and Analyzing Data
10.3. Visualizing and Exploring Data
10.4. Ethical Design Concerns
11. Discovering Requirements
11.1. Introduction
11.2. What, How, and Why?
11.3. What Are Requirements?
11.4. Data Gathering for Requirements
11.5. Bringing Requirements to Life: Personas and Scenarios
11.6. Capturing Interaction with Use Cases
11.7. Interview with Ellen Gottesdiener
12. Design, Prototyping, and Construction
12.1. Introduction
12.2. Prototyping
12.3. Conceptual Design
12.4. Concrete Design
12.5. Generating Prototypes
12.6. Construction
12.7. Interview with Jon Froehlich
13. Interaction Design in Practice
13.1. Introduction
13.2. AgileUX
13.3. Design Patterns
13.4. Open Source Resources
13.5. Tools for Interaction Design
14. Introducing Evaluation
14.1. Introduction
14.2. The Why, What, Where, and When of Evaluation
14.3. Types of Evaluation
14.4. Evaluation Case Studies
14.5. What Did We Learn from the Case Studies?
14.6. Other Issues to Consider When Doing Evaluation
15. Evaluation Studies: From Controlled to Natural Settings
15.1. Introduction
15.2. Usability Testing
15.3. Conducting Experiments
15.4. Field Studies
15.5. Interview with danah boyd
16. Evaluation: Inspections, Analytics, and Models
16.1. Introduction
16.2. Inspections: Heuristic Evaluation and Walk-Throughs
16.3. Analytics and A/B Testing
16.4. Predictive Models